This Privacy Policy explains how Senad Tutoring Center collects, uses, stores, shares, protects, and otherwise processes personal information through our website, mobile applications, booking tools, communication features, payment system, and related services (the "Platform").
We are committed to handling the information of students, parents, guardians, tutors, and other users responsibly, lawfully, transparently, and securely. By using the Platform, you agree to this Policy.
This Policy applies to everyone who uses Senad, including students, parents and guardians, tutors, and website visitors. For students under 18, a parent or guardian is responsible for reviewing this Policy and providing any required consent.
Depending on how you use the Platform, we may collect:
Account Information: name, email address, phone number, password, profile details, and preferences.
Tutor Information: subjects taught, qualifications, experience, availability, pricing, and intro videos or descriptions provided by the tutor.
Student and Parent Information: name, contact details, the subjects a student wants to learn, lesson history, and (for minors) parent or guardian details.
Lesson and Usage Information: lessons booked, tutors or students you connect with, messages sent through the Platform, reviews, and how you use the website.
Payment Information: wallet balance, transactions, invoices, and receipts. Payments are handled through secure providers, and we do not store your full card details on our own servers.
Technical Information: IP address, device and browser type, login activity, cookies, and system logs.
We collect information directly from you when you sign up, complete your profile, book or deliver lessons, send messages, make payments, or contact support. We also collect information automatically through cookies, analytics, and security logs, and from trusted third parties such as payment providers.
We use personal information to:
Depending on your location, we process personal information based on your agreement to our Terms (performance of a contract), your consent, our legitimate business interests, and our need to comply with legal obligations. For student data relating to minors, we rely on the authority and consent of the parent or guardian.
Students under 18 may use Senad only with the involvement of a parent or guardian. We do not knowingly collect data from children without appropriate parental consent, and we do not use children's information for unrelated advertising or profiling.
A parent or guardian may contact us to access, correct, or delete a child's information, subject to verification and applicable law.
We use cookies and similar tools to keep you signed in, remember your preferences, understand how the site is used, and protect accounts. You can control cookies through your browser settings, though disabling some may affect how the Platform works.
We share information only as needed to run the Platform, including:
We never sell your personal information, and we do not disclose student data for unrelated third-party advertising.
Because we may operate across different countries, your information may be stored or processed outside the country where it was collected. Where required, we use appropriate safeguards to protect this information during transfer.
We use reasonable administrative, technical, and organizational measures to protect your information, such as access controls, authentication, and secure payment handling. No system is completely secure, so please help by keeping your password safe and reporting any suspected issues promptly.
If we become aware of a data breach that affects your personal information, we will take reasonable steps to investigate and address it, and we will notify affected users or the relevant authorities where required by law.
We keep your information only for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
Subject to applicable law, you may have the right to:
We may send you occasional updates or offers where permitted by law. You can opt out of marketing messages at any time using the unsubscribe link or by contacting us. We may still send you important service, security, or billing messages.
The Platform may link to or integrate with third-party services such as payment processors and video tools. We are not responsible for the privacy practices of these third parties, so please review their policies before using them.
You are responsible for making sure the information you provide is accurate and up to date. We are not responsible for problems caused by incorrect or outdated information entered by users.
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updated versions will be posted on this page with a new date. Continued use of the Platform after changes take effect means you accept the updated Policy.
For privacy questions, data requests, or concerns, please contact us:
Senad Tutoring Center
1915 MN-36, Roseville, MN 55113, United States
Email: tutoring@senadacademy.com
Phone: +1 612-465-9990
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